My first Sidexis install: floppy disk, basement cable and where trust begins

At my first Sidexis install we still handed over a floppy disk with the activation code. Today we talk about cloud backup, remote access and automatic updates — but the point has not changed: the practice has to work when the patient is already sitting in the waiting room.

Back then we pulled cables in the basement of a small Buda practice, between the server and the workstations. The doctor was worried that the old images would be lost. We stopped, went through the old disk together, then I showed where the images would be moved. There was no dramatic moment, only relief.

By evening the first image was running. The doctor went down to the basement to see whether the image was really there — we could laugh at that today, but then it was the proof. I have been back to the same practice for maintenance many times since, and every time I remember that trust does not start in the brochure, but where the patient's data is transferred without anything being lost.

If someone asks why I have been doing this for thirty years, it is often this old memory that comes to mind. Not because of the technology, but because every install is about someone's peace of mind.